Before you contact Technical Support, please consult the iValuation built-in Help. Select Help | Topics from the main menu of the iValuation program. In the event that you still need help, please send an email to iValuation Technical Support
At our discretion, technical support is supplied free of charge. Where problems are especially complex or have arisen due to user error or faulty equipment, we may levy a support charge. Any charges to be levied will be notified in advance.
We also provide a consultancy service for clubs that require in-depth assistance with their book-keeping and tax returns. Our current rate for consultancy and online support is £40.00/hour including VAT.
When sending an email, please include the following information with your initial query.
- Name of your Investment Club and contact telephone number
- Version of Microsoft Windows you are using, eg. Windows XP Professional
- Version of iValuation you have installed, see Help | About
- Exact description of the problem or advice that you need
- Exact text of any error messages that have been displayed
- How long you have been using iValuation
- Any recent changes you have made, eg. installation of new software
iValuation Upgrade, Version 2.7 (21A4)
IClub to iValuation Data Import Utility
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